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SmartChat AI helps Uganda’s hospitality sector streamline operations, reduce costs, and delight guests — through simple, local-first automation.
In 2023, Uganda welcomed 1.27 million tourists, generating $2.8 billion and contributing 5.5% to GDP. Tourism is booming — and so are guest expectations.
Handle 85% of inquiries automatically, upsell services, and improve guest satisfaction.
Guests view menus and book tables via chat. Reduce wait times and boost turnover.
Automate inquiries, bookings, and confirmations of Trip, even while you sleep.
Take VIP bookings, promote events, and handle orders via friendly smart assistants.
SmartChat AI Solutions delivers intelligent automation tools designed to streamline guest engagement and simplify operations across Uganda’s hospitality sector.
We equip hotels, lodges, and tour companies with always-available digital assistants that manage bookings, handle inquiries, offer concierge services, and provide instant support—directly on WhatsApp, Instagram, Facebook and websites. Every solution is built with your brand in mind and tailored to the specific needs of your guests.
Our systems reduce response time, cut operational costs, and unlock real-time insights into guest behavior—empowering your team to deliver faster, smarter, and more personalized service.
Need a unique feature? We build VIP bots, surveys, loyalty programs, and more.
Guests can order food or services via WhatsApp/web with zero staff needed.
With SmartChat, you can get a lot of help, Have a look on our amazing features.
We’re working with a select group of hospitality leaders to shape the future of guest experience in Uganda. As an early access partner, you’ll get priority onboarding, tailored support, and a front-row seat in defining what smart tourism looks like—built with your needs at the center.
SmartChat AI Solutions is rolling out Phase One of its work, focused, practical, and deeply rooted in Uganda’s real needs.
SmartChat AI helps Uganda’s hospitality sector streamline operations, reduce costs, and delight guests — through simple, local-first automation.