Home – About Us
SmartChat AI Solutions is a Uganda-based hospitality automation consultancy built by people who understand how hotels, restaurants, and tour companies operate on the ground.
We design intelligent assistants specifically for the realities of African hospitality solutions grounded in local workflows, not imported templates.
Why does this matter? Because we speak your language (literally and figuratively), know your challenges, and design solutions that actually work for your team.
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We launched SmartChat because too many local hospitality businesses were wasting time and money on repetitive tasks while international competitors were scaling with AI.
Bring world-class automation to Uganda’s tourism sector on your terms, in your languages, and with local support.
We believe automation should be simple, accessible, and effective designed for real-world teams, not tech elites.
At SmartChat AI Solutions, we lead with local understanding. Our tools are designed specifically for Uganda’s hospitality workflows—no generic templates, no guesswork.
Our intelligent assistants speak the languages your guests do, including Swahili, English, French, German, etc ensuring seamless communication across borders.
We offer real 24/7 support from a local team that understands your business—no offshore call centers, no frustrating scripts.
Our team is made up of hospitality experts, not just tech installers. We don’t just give you a product—we offer guidance, strategy, and insight to help you succeed.
Onboarding is flexible and built around your pace. Start small, test the impact, and scale up when you're ready.
Because we know your guests are already using WhatsApp, Instagram & other platforms, our assistants meet them where they are—no need to change systems.
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We’re working with a select group of hospitality leaders to shape the future of guest experience in Uganda. As an early access partner, you’ll get priority onboarding, tailored support, and a front-row seat in defining what smart tourism looks like—built with your needs at the center.
SmartChat AI helps Uganda’s hospitality sector streamline operations, reduce costs, and delight guests — through simple, local-first automation.
