Hospitality Automation Services
Our AI-powered smart assistants don’t just talk — they work.

what we offer

Why Choose Us

Because we don’t just deliver technology, we deliver understanding. We know Uganda’s hospitality industry from the inside out, and we build solutions that respect local culture, workflows, and challenges. Our commitment goes beyond tools; it’s about empowering your business to thrive in a competitive world.

Customer Service Automation

Instantly answer FAQs: opening hours, check-in times, directions, menus, room details, and more — all day, every day.

Booking & Reservation Bots

Automate tour bookings, table reservations, room inquiries, and spa appointments — no manual follow-ups needed.

Menu & Room Service Smart Assistants

Guests can order food, drinks, or supplies via WhatsApp or your website — with zero staff needed during peak hours.

Multilingual Support

Assistants fluent in Luganda, Swahili, English, French, German — more languages coming soon.

WhatsApp, Instagram, Website Integration

Meet guests where they are — on platforms they already use.

Custom Assistant Development

Need something unique? We’ll build it — from VIP concierge services to guest surveys and loyalty programs.

easy to set-up

Setup Easy

No developers

No Coding

No headaches

SmartChat AI helps Uganda’s hospitality sector streamline operations, reduce costs, and delight guests — through simple, local-first automation.